West Hartford, CT · Est. 2001

AUTO BODY & 24 Hour Towing

23+ years repairing damage the right way—from bumper damage, scratches, dents, and affordable out-of-pocket repairs to full collision and insurance claim repairs. Free estimates available Monday through Friday.

Open Mon–Fri: 8:30 AM – 4:30 PM · Free Estimates Available
Call for Free Estimate See Real Repairs
23+Years in Business
4.9★Google Rating
24/7Towing Available
100%Free Estimates
Audi restored by Car Craft Auto Body & Towing
Insurance or Self-PayWe handle claims and out-of-pocket repairs.
Locally OwnedTrusted in West Hartford since 2001.
Free Written EstimatesClear pricing with no surprises.
24/7 Emergency TowingFast response when you need help most.
Open WeekdaysMon–Fri: 8:30 AM – 4:30 PM
What We Do

HIGH-END SERVICE.
LOCAL TRUST.

Nissan repaired by Car Craft
01

Collision Repair & Auto Body

From bumper damage to major front-end and multi-panel repairs, we restore vehicles with factory-minded precision, clean fitment, and paint-matched finishes.

→ Get a free estimate
Vehicle before collision repair
02

24-Hour Towing

Prompt towing, emergency response, and a shop that can handle the repair after the tow is complete.

→ Call now
Subaru after repair
04

Used Car Sales

Quality used vehicles, fair pricing, and a shop background that understands condition, repair quality, and presentation.

→ Ask about inventory
Damaged vehicle before repair
05

Insurance Claim Support

We coordinate with insurance companies so customers are not left guessing about the next step.

→ Start your estimate
Our Work

REAL VEHICLES.
REAL RESULTS.

Nissan after repair Nissan before repair
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Nissan Altima · Front-End Collision Repair

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Front-end damage, bumper replacement, grille restoration, and paint-matched finishing. The slider makes the work feel high-value and proof-driven instead of decorative.

Audi before repair
Before
Audi after repair
After

Audi Q5 · Fender & Front Corner Repair

Restored

Front-end damage to the fender, bumper, and headlight area was repaired with new components, precise panel alignment, and a seamless paint match to restore the vehicle to factory condition.

Mercedes before repair
Before
Mercedes after repair
After

Mercedes SLK · Front-End Rebuild

Restored

Severe front-end damage was rebuilt with new bumper, headlights, and structural components, followed by precise alignment and a full paint match to restore the vehicle to a clean, factory-quality finish.

Subaru after repair Subaru before repair
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Subaru · Multi-Panel Side Repair

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Door, side, and panel damage brought back into shape with a brighter after photo and a dramatic comparison treatment that feels much more premium.

Why Car Craft

WEST HARTFORD'S
TRUSTED SHOP

Not a franchise. Not a chain. Just a local shop with a long track record, direct communication, and work people can actually verify. The page now leans into darker metallic surfaces, tighter typography, and real proof so it feels more like a premium automotive brand and less like a template.

23+Years in Business

Serving West Hartford and surrounding communities since 2001.

4.9Google Rating

Built around reviews, reputation, and repeat local trust.

AllInsurance Accepted

We help coordinate claims and reduce back-and-forth for customers.

24/7Towing Available

Emergency towing support when customers need help immediately.

John, owner of Car Craft Auto Body & Towing
Meet the Owner

THE FACE BEHIND
CAR CRAFT

JOHN
Owner · Car Craft Auto Body & Towing
“People remember how you treat them after an accident. We try to make a stressful situation feel straightforward, honest, and handled the right way.”

Car Craft is not a call-center shop and not a franchise operation. Customers work with a real local owner who takes pride in the work, communicates directly, and stands behind the final result. Adding John here makes the site feel more personal, more credible, and a lot more premium because visitors can immediately see there is a real person behind the reputation.

Direct Accountability You are dealing with the shop, not being passed around between departments.
Local Reputation Built on years of repeat customers, referrals, and real before-and-after work.
Hands-On Oversight The work and customer experience stay personal instead of feeling generic.
Trust First Clear communication, insurance-friendly help, and repairs customers can feel good about.
Customer Reviews

DON'T TAKE OUR
WORD FOR IT

The reviews already had strong trust value. The difference now is the presentation feels more refined and expensive.

★★★★★

“John was the only guy in town willing to help me fix my bumper. He only charged me $20. The next day I bumped into him at Whole Foods and he was so friendly. Highly recommend!”

Briana Komar4 months ago · Google
★★★★★

“I am very pleased with this company. They helped me out when my son got into an accident. They towed it and fixed it at a very reasonable price. The car looks great.”

Dave Gabriel2 months ago · Google
★★★★★

“Car Craft helped me out by towing my car after AAA told me they wouldn't. They were prompt, courteous and extremely efficient. Watched their driver bring the car down from a parking garage — impressive.”

James Streeto4 months ago · Google
4.9 Stars Across 47 Google Reviews Read All Reviews
Self-Pay Repairs

AFFORDABLE OUT-OF-POCKET
AUTO BODY REPAIRS

Not every repair needs an insurance claim. Car Craft Auto Body offers free estimates for bumper damage, scratches, dents, paint repair, and minor collision damage for customers who want to pay out of pocket and avoid deductibles, claim delays, or possible premium increases.

Get a Free Self-Pay Estimate Call 860-953-1966
  • Bumper Repair
  • Scratch Repair
  • Dent Repair
  • Paint Touch-Ups
  • Minor Collision Damage
  • No Insurance Required
FAQ

COMMON
QUESTIONS

Answers about estimates, towing, insurance repairs, and out-of-pocket auto body work in West Hartford.

Yes — cars, trucks, SUVs, and more. Our fleet includes flat beds and traditional tow trucks to handle a wide range of towing needs throughout Hartford County.
It depends on the damage. Minor dents and scratches can often be completed in 1–2 days. Larger collision repairs can take 1–2 weeks. We give you a timeline with your estimate.
Yes. We work with all major insurance companies and help coordinate the claim process so customers are not left chasing paperwork on their own.
Yes. Many customers choose out-of-pocket repairs for bumper damage, scratches, dents, paint touch-ups, and smaller collision repairs. We can give you a free estimate before you decide.
For some minor repairs, paying directly may help avoid deductibles, claim delays, or possible premium increases. We can explain the repair options clearly so you can choose what makes sense.
No appointment is required. You can come by during business hours or call ahead at 860-953-1966 and we can often provide a same-day written estimate.
Ready To Start?

REQUEST A FREE
ESTIMATE TODAY

Send photos and vehicle details through our contact page, call us directly, or get directions to the shop in seconds.

Go to Contact Page Call 860-953-1966